Privacy Policy
We take the protection of your personal data very seriously. In this privacy policy, we inform you about what data we collect on our website and how we use it.
1. Responsible Entity
E-Quad Adventure Tours AG
Hauptstrasse 22
3800 Matten bei Interlaken
Switzerland
Email: [email protected]
2. Collection and Processing of Data
When you visit our website, technical data is automatically collected (e.g. IP address, date and time, browser type). This data is used to ensure the smooth operation of the website.
Personal data (e.g. name, email address, telephone number) is only collected if you provide it voluntarily or enter it as part of a booking.
3. Booking System (FareHarbor)
For processing bookings, we use the service FareHarbor (FareHarbor B.V., Amsterdam, Netherlands).
When you make a booking via our website, the data you enter is transmitted directly to FareHarbor and processed there. This includes in particular:
- Name
- Contact details
- Payment information
- Booking details
The processing is carried out for the purpose of handling and managing your booking.
Further information can be found in FareHarbor’s privacy policy:
https://fareharbor.com/privacy/
4. Purpose of Data Processing
We use your data exclusively for the following purposes:
- Processing inquiries
- Handling bookings
- Providing our services
5. Data Sharing
Your data will only be shared with third parties if this is necessary for the performance of the contract (e.g. payment providers within FareHarbor) or if required by law.
6. Cookies
Our website may use cookies to improve user experience. In particular, cookies may be set through the integration of FareHarbor.
You can disable the storage of cookies in your browser settings.
7. Hosting and Server Log Files
The hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits.
8. Your Rights
You have the right to request information about your stored personal data and to request correction or deletion.
9. Data Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
10. Changes
We reserve the right to amend this privacy policy at any time.
Interlaken, April 2026